Damaged in Shipment

Please be sure to inspect your product once you receive it. If your Purified Bottle is damaged in transit, please contact our customer service department at team@purifiedbottle.co.uk right away. Include a description of the damages, and pictures if possible. This information is extremely helpful to ensure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced right away.

Warnings and Disclaimer

• Never tamper with the opening or alter the bottle or cap. If any component of it fails to perform as expected, stop using it immediately. Do not open attempt to repair it or its components.
• Do not use the lid with bottles other than the Purified Bottle.
• Only use the provided charging cable.
• The UV-C light is not intended to disinfect water on the lip or outside surface of bottle where the light does not reach, be certain those part have been properly cleaned prior to use.
• If you put beverages other than water in the bottle such as tea, coffee etc. wash it after each use.
• Keep and store this product away from rain, liquid or heat.
• The device contains a built-in battery and should not be disposed wit regular household waste. Please consult the local authorities on the correct way to dispose of this device.
• Do not use if device or charging cable is damaged. If device or charging cable has been damaged, it MUST be serviced or replaced by the manufacture of its service agent before using again.
• Hand wash only.
• Do not submerge the lid fully into water.
• Make sure the lid is completely dry before charging.
• Do not put this product in the dishwasher.
• Do not use in microwave or use conventional oven.