FAQs

Most frequent questions and answers

Once your purified bottle is filled with a clean source of water, screw the cap tightly on the bottle. There are 2 sterilisation modes – Regular mode and Deep mode. 

To activate regular mode: Single click the main button on the cap and wait for the LED light to turn blue which indicates the purification process has started. After 3 minutes the LED light will automatically turn off. 

To activate deep mode: Double click the main button on the cap and wait for the LED light to turn green which indicates the purification process has started. After 5 minutes the LED light will automatically turn off.

Regular mode is the right choice for day to day use, if your water is from a trustworthy source, particularly indoors.

Deep mode is the right choice if you’re not sure about the quality of your water or you just want extra peace of mind, particularly outdoors. 

A USB charging cable is included with your Purified bottle. The charging port is located under a flap on the cap. Simply place the charger into the charging port and it will light up red. Once your cap is fully charged, the red light will automatically turn off. Your cap will fully charge in 3 hours or less.

Micro-organisms such as bacteria, moulds, yeast’s and protozoa can be destroyed or removed by physical, biological and chemical methods. UVC LED works using a photolytic effect whereby the radiation destroys or inactivates the micro-organism so that it can no longer multiply. Purified uses advanced deep UV LED to sterilize water. At between 280-280nm, the UV-C Wavelength sits at the ideal point on the light spectrum that carries maximum disinfecting ability. It should be noted that Purified does not remove physical impurities from water just for eradicating harmful bacteria.

The Purified Bottle has been developed as a self-cleaning bottle for water. We DO NOT recommend using it for other beverages. If you do end up putting sugary drinks, tea or coffee in your bottle, hand wash it after each use with warm soapy water.

When the UV light is activated, it shines on the interior surface of the bottle to destroy mould, bacteria, viruses, and pathogens.

Yes. The Purified Bottle has been tested by an independent third-party showing that the Purified Bottle is 99.99% effective against the removal of E. coli from a clean water source.

The water you put in your Purified Bottle must come from a clean water source and should be clear to the human eye with no heavy sediment.

No, the purification process eradicates up to 99.99% of germs however will not impact upon the taste of your water.

Purified offers a 6 month warranty on all bottles purchased from www.purifiedbottle.co.uk. This warranty covers the repair or replacement of any defective material or component in your Purified Bottle. It should be noted that we are unable to warrant against normal “wear and tear”, nor damaged cause by accident or abuse. We will require you to return your product before a warranty replacement is issued. In the rare case that we are unable to repair or replace the defective material or component, we will submit a refund.

Should you have any further questions or concerns regarding the Purified Bottle, please send us a details message to our customer service department at team@purifiedbottle.co.uk; we will endeavour to answer your questions or concerns immediately.

Coffee Tumbler FAQ's

This varies depending on the make & model of the car. In the majority of instances, no. 

The Purified Tumbler measures 4.5 inches in height and 3 inches in width. 

We recommend measuring your cup holder and comparing the width to the dimensions of the Purified Tumbler prior to purchase if this is the intended use. 

The Purified Tumbler measures 4.5 inches in height and 3 inches in width.

We recommend measuring your cup holder and comparing the width to the dimensions of the Purified Tumbler prior to purchase if this is the intended use.

The Purified Tumbler lid has a silicone o ring to mitigate the risk of leakage. However, we cannot guarantee zero leakage. 

The Purified Tumber has a double vacuum wall keeping hot beverages hot up until 5 hours and cold beverages cold up until 10 hours. 

The Purified Tumber is ideally suited for tea, coffee, water, squash, smoothies, wine, beer and cocktails to name but a few…

Yes soup is suitable to be stored in your Purified Tumbler keeping it hot up until 5 hours. 

We recommenced cleaning your Purified Tumbler immediately after use with hot soapy water. 

Our commitment to you is a healthier, sustainable way of living.

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